SPP Marketing Services – Our Story and Team

SPP MARKETING SERVICES - ABOUT US

The sales and experiential marketing leader in the credit card, telecom and financial service industry, SPP Marketing Services (SPP) have been exceeding our client’s expectations for over 30 years.

We implement our direct to consumer programs online, through face to face initiatives, door to door, in retail environments, at events and airports across Canada and the US. Working with all the major banks, we are responsible for over 5 million new customer acquisitions.

Consumer services: SPP provides national multi-location consumer acquisition services to meet all your needs.

We are proud to be a certified woman-owned enterprise meeting all diversity qualifications.

Press & Media Coverage

CASE STUDIES

CLIENT REFERENCES & TESTIMONIALS

Read what our clients and partners have to say about us. We set the standards together, but we make it our job to achieve and surpass your result expectations. That’s why some of our clients keep coming back and continue to recommend our services. The bottom line, we don’t consider it a success unless you do!

“One such longstanding partnership is the one we have with SPP Marketing Services which helped us build our Aeroplan portfolio by developing a successful business model for marketing credit cards in airports.

I had the pleasure recently of sitting down with Elen Steinberg, President & CEO of SPP Marketing Services, to thank her for our 17-year relationship and congratulate her on being named one of Canada’s Top 100 Women by the Women’s Executive Network and a CIBC Entreprenur.

It is through successful partnerships like the one we have with Elen and her team that we are able to develop competitive products like Aerogold and our line-up of other first-class travel and everyday rewards cards that meet the diverse needs of out clients.”

EVP, Products and Payments

“SPP Marketing Services Inc. has demonstrated true commitment to partnership. As a team they display extensive knowledge of the credit card industry and specifically credit acquisition programs. Working closely with us to understand and fulfill both of our business needs and goals.

SPP Marketing Services has been committed to sales training; their excellent organizational structure and their follow up procedures have been instrumental in delivery performance results that have exceeded our expectations. From signage to booth design, sales scripting and selling professionalism; their immediate responsiveness to our needs and their proactive approach to quality demonstrates true dedication to the success of our program.

Their enthusiasm, dedication and integrity are a few of the reasons that SPP Marketing Services has emerged as an important partner for Scotiabank’s Intercept program.”

Senior Manager
Alternate Channel

“We have worked with SPP Marketing Services since April 2004, utilizing them as a direct selling organization for our Private Label & GE Money MasterCard credit programs across Canada. SPP Marketing Services has enhanced our new card acquisition efforts in both our retail partner locations and external airport locations.

SPP Marketing Services commitment to sales training, excellent organizational structure and follow-up have been instrumental in delivering performance results that have exceeded our expectations. They have also worked with us to develop new and innovative ways to deliver a good credit card customer to GE. From signage and booth design to sales scripting and selling professionalism, SPP Marketing Services is always trying to improve the sales process to deliver even better results.

Their enthusiasm, dedication and integrity are just some of the reasons that SPP Marketing Services has emerged as an important partner for our direct seller programs.

We look forward to expanding our relationship with SPP Marketing Services and building on our success.”

VP Marketing
GE Money

“Elen Steinberg, President and CEO of SPP Marketing Services, has been instrumental in delivering new and innovative ideas with respect to product and venue opportunities. Elen’s understanding and experience in Direct Sales and the training and selection of her sales associates is evident in her professional approach and strong results focus. Elen’s entire team work together to ensure they manage each client’s unique needs and achievement of their goals.”

Vice President, Customer Relationships Marketing
American Express Canada.

“As a key growth driver of our Aeroplan program, your team has signed up over 170,000 new customers in the past three years! That is a tremendous amount of new business managed through your workforce. We sincerely appreciate all of your hard work to help grow our business and look forward to building on this success.”

SVP, Residential Services
Primus Telecommunications Canada Inc.

“The professionalism and quality of SPP Marketing Services’ personnel and dedicated hands on management style, reflect a level of excellence unparalleled in the event marketing-direct sales industry.”

President-Business Services

“This is to certify that SPP Marketing Services has been staffing and managing manned intercept marketing programs at the Toronto Pearson International Airport since 1995.

“SPP Marketing Services have a license to operate within the Greater Toronto Airports Authority and have experience with the logistical and operational requirements. We would not hesitate to recommend their services to any company looking to conduct face to face marketing campaigns at the airport.”

Senior Manager, Advertising and Partnerships

“SPP Marketing Services has demonstrated that they clearly understand the requirements of conducting business in an area requiring strict adherence to policy, security and safety issues. Their professional adherence to these requirements is met while simultaneously staging extremely effective sales promotions on behalf of prestigious national advertisers.”
Vice President Sales

“Over the past six years Clear Channel Outdoor has worked with SPP Marketing Services Inc. for manned kiosks at Pearson International. We have found that the SPP Marketing Services personnel are very professional and respective to the guidelines outlined. SPP Marketing Services responds to issues quickly, are always personable and seem to be very consumer oriented. We would not hesitate in recommending them to clients who require professional and competent promotional personnel”
Account Executive

“Interspace Airport Advertising has had a solid relationship with SPP Marketing Services Inc in Canada for the past ten years. SPP Marketing Services has been our preferred vendor for direct sales in Canada. Interspace has long-term exclusive agreements with 13 airports in Canada. SPP Marketing Services has had a presence for many years in some of these airports including the Ottawa, Edmonton, Winnipeg and Halifax International Airports.

SPP Marketing Services was the first company in this field in Canada to successfully manage airport promotions in a professional manner. SPP Marketing Services developed a code of conduct that has served as a standard for all manned display kiosks. SPP Marketing Services’ reps are trained to not only sell products but to act as customer service reps for the airports. In fact they go through the same training as airport employees. As a result, airport authorities have received positive feedback from travelers. A senior member of the Ottawa International Airport staff thanked the people in the SPP Marketing Services booth near security in their airport for their part in that airport being recognized as #2 in the world for customer services last year.
SPP Marketing Services have the expertise that is needed to make an airport campaign a worthwhile investment. This has been proven with clients that have been happy customers of ours for many years now.”

National Marketing Director – Canada

“In our working relationship with SPP Marketing Services in the Calgary market, we have found that everyone from their on- site staff, to their hear office to be very professional, respectful and positive company to work with. We have also found that if there are any concerns of complaints by the traveler, or changes the Calgary Airport Authority has requested, SPP Marketing Services is very diligent in quickly attending to the matter at hand to solve the problem.

In the ever-changing airport environment we have also found SPP Marketing Services very quick to adapt and adhere to any new security issues and ensure their staff have the correct security clearances.”

Account Executive

“This will certify SPP Marketing Services is Vancouver International Airport’s recommended vendor for staffed direct sales kiosk.

Throughout the years, SPP Marketing Services has displayed a successful knowledge in dealing with the many and varied aspects of Airport audiences and operations.”

Vice President Advertising Sales